Privacy Policy

Last Updated: October 2023

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At NovaStream AI, accessible from novastreamai.co.uk, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by NovaStream AI and how we use it.

1. Information We Collect

We provide AI-powered dashboard automation. To offer these services effectively, we may collect:

  • Personal Contact Data: Name, email address, and phone number when you request a demo.
  • Business Metadata: Information about your company's data structures required for custom AI modeling.
  • Technical Logs: IP addresses, browser type, and time stamps via cookies for analytical purposes.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our AI dashboard services.
  • Improve, personalize, and expand our predictive analytics features.
  • Understand and analyze how you use our website and automation tools.
  • Develop new products, services, features, and functionality.
  • Communicate with you regarding technical updates or promotional offers.

3. Data Protection and Security

NovaStream AI employs enterprise-grade encryption and secure socket layer (SSL) technology to protect your data. Our AI models are processed in secure environments, ensuring that your business intelligence remains confidential and inaccessible to unauthorized parties.

4. GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

5. Contact Us

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at [email protected] or visit our office at Wyvil Road, London.

This policy is effective as of October 2023. We reserve the right to update this document to reflect changes in AI regulations and company practices.
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